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CONTROLLER OF PERSONAL DATA


In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, "GDPR"), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights, we inform you that BALMOHK FASHION SLU , with Tax ID No. B75655159 and registered office at Calle Méndez Álvaro 55-61, 28045 Madrid, Spain , is responsible for the processing of your personal data when you interact with us through the Platform www.balmohk.com or other means enabled by BALMOHK.

Depending on the products, services, or features you wish to enjoy at any given time, different types of data will need to be processed, which will generally be, as appropriate, the following:

  • Identification data : name, surname, image, language, country of interaction, contact information (postal address, email, telephone, etc.).

  • Financial and transactional information : payment or card details, information about purchases, orders, returns, exchanges, etc.

  • Connection, geolocation and navigation data : location data, IP address, device identifier, advertising ID, etc.

  • Commercial information : subscription to newsletters or other commercial communications.

  • Preferences and consumption habits : data about your tastes, interests and preferences.

  • Special categories of data : only if strictly necessary, for example, health data to manage incidents related to certain products (e.g., cosmetics).

When we request your personal information to access a Platform feature or service, we will indicate the required fields, as they are necessary to provide the requested service. If you do not provide this information, we may not be able to process your user registration or allow you to use certain services or features.

We may also passively collect information through tracking tools such as browser cookies or other similar technologies used on the Platform or in our communications.

In such cases, we will only process your data in relation to the requested functionality or service, in accordance with the provisions of this Privacy and Cookie Policy .

CONFIDENTIALITY

BALMOHK guarantees that it will treat all personal data confidentially , adopting the necessary technical and organizational measures to prevent its alteration, loss, processing or unauthorized access.

When you provide us with personal data about third parties, you declare that you have previously informed them and obtained their consent to provide such data for the purposes set forth in this policy.

The data collected through the Platform's forms will be incorporated into a file owned by BALMOHK FASHION SLU , registered in the Madrid Mercantile Registry, for the purpose of managing the contractual and commercial relationship with users.

DATA RETENTION PERIOD

We will retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, unless there is a legal obligation requiring a longer period. Once the purpose has been fulfilled, the data will be blocked and subsequently securely deleted .